Remote assistance
Teleservice can avoid on-site technical intervention 9 times out of 10 with a more flexible solution for remote maintenance.
With the teleservice assistance, we can enter the operation logic of the machinery/system directly from our headquarters in Riese Pio X° to support the operator or solve a configuration problem, or to diagnose operation.
Advantages of the service:
- Connection via modem, internet, or VPN
- Cost-efficiency (no intervention is required on-site)
- Speed (not to hinder the availability of the machine)
